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Control radio <-> Swift Agent connection troubleshooting manual

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Before starting configuration check, keep in mind Option board <-> Swift Agent compatibility information.
Below steps are to check whether Control radio <-> Swift Agent connection configured properly.
Below steps are for Digital mode only.
    1. Make sure Option Board is enabled on Active channel
    2. If you are using ST001 and Swift Agent A001/A002, in digital mode only NRF connection is possible.
    However, due to changes introduced by Motorola into recent MOTOTRBO firmware, we do not recommend you to use Swift IP Gateways in NRF mode in conjunction with MOTOTRBO radios that have firmware version 2.60 and higher.

    Make sure Swift Agent and Option Board are in Digital NRF mode (MOTOROLA firmware is lower than 2.6)
    ST001 Option Boards and Swift Agents A001/A002 can be configured only using Swift Manager software.
    Option Board:
    Swift Agent:
    In NRF Mode (MOTOROLA firmware is lower than 2.6) forward to PC in Network settings of Control Radio to be set to Disabled:
    3. If you are using ST002 and Swift Agent A200, in digital mode NRF and USB connection is possible.

    However, due to changes introduced by Motorola into recent MOTOTRBO firmware, we do not recommend you to use Swift IP Gateways in NRF mode in conjunction with MOTOTRBO radios that have firmware version 2.60 and higher.

    Both Option Board and Swift Agent must work in same mode. Both USB or both NRF (MOTOROLA firmware is lower than 2.6). Cross-connection is not possible.

    ST002 Option Boards and Swift Agents A100/A200 can be configured only using Swift CPS software.
    Option Board NRF:
    Swift Agent NRF:
    In NRF mode (MOTOROLA firmware is lower than 2.6) forward to PC in Network settings of Control Radio to be set to Disabled:
    Option Board USB:
    Swift Agent USB:
    In USB Mode forward to PC in Network settings of Control Radio to be set to via USB and Cable Type in Accessories to be set to Motorola Solutions:
     
    4. Front accessory cable should be disconnected when Control radio is paired with Swift Agent. If radio was connected via Front accessory, it must be detached and Radio rebooted before pairing with Swift Agent.
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