Summary

Use this procedure to upgrade or migrate TRBOnet Enterprise\Plus:

Steps

1. Verify license compatibility

1.1TRBOnet Support is active up to must be later than the release date of the target build.
1.2The license version must be compatible with the target version. The last three digits of License code indicate the licensed version, for example 600 for 6.0, 602 for 6.2, and 604 for 6.4.

1.3 If you are not sure whether your license is compatible, send it to your sales representative or General address at info@trbonet.com or TRBOnet Support support@trbonet.com.

Use the following article to get the computer HWID:

How to Get the Hardware ID

2. Verify access to the SQL database

Before starting the upgrade, make sure valid SQL user credentials are configured in the TRBOnet Server Configurator.

If the credentials are lost or invalid, restore them before the upgrade.

If you are migrating to another SQL Server or SQL instance, make sure the account has the db_owner and public roles assigned, or use the sa account.

Use Test Connection in the TRBOnet Server Configurator to verify database connectivity.

3. Check the Database size

If you are running SQL Express, check that the Database will not exceed the 10 GB limit during upgrade, refer to Reducing TRBOnet Database size article.

4. Back up the system

4.1 Back up the SQL database

The SQL database stores key system data, including radio IDs, groups, rules, and locations.

Create a database backup according to Appendix D of the TRBOnet Enterprise User Manual.

4.2 Back up the system configuration

The main and recommended backup method is from the Dispatcher Console:

This method saves all configuration files and logs, including server, Dispatcher Console, and Software Agent data, even if the console is remote.

Other backup methods, such as exporting configuration in TRBOnet Server or manually copying .config files, should be used only if necessary.

5. Preparing for install or upgrade

Upgrade order for Main and Redundant servers

Backup server can be upgraded and configured at any moment, but the service will start working only if it detects the Main server of the same build version and makes the first handshake.

In versions earlier than 6.4, the upgrade sequence did not matter.

Update remote Dispatcher Consoles

After the server upgrade, remote Dispatcher Consoles update automatically when they connect. Up to four consoles can update at the same time.

Automatic update may not start, or it may take a long time, if the network connection between the TRBOnet Server and Dispatcher Console computers is unstable or limited, for example due to blocked ports, high latency, or packet loss.

To speed up or optimize the update process, use one of the following methods:

Source path:

Target path:

Where <Product> is Enterprise or Plus and <version> is the target version.

Example for TRBOnet Enterprise 6.4.0.8741:

7. Upgrade the database

In the TRBOnet Server Configurator, select Database→Upgrade Database.

After the database upgrade completes successfully, install and start the Radio Server Service.

8. Verify system operation

Connect the Dispatcher Console with admin rights to the TRBOnet Server.

Open Administration→Server and verify that all systems are available.

Check the following:

Support

If you need assistance with the upgrade or migration process, contact TRBOnet Support at support@trbonet.com.