Summary
This article helps determine the number of ports that must be opened on Network equipment for remote Consoles, Devices and Services.
Example deployment scenarios are provided at the end of this article to help you select the appropriate port allocation.Clients connecting to the server - open ports on the server side
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Dispatch Console |
VoIP ports: 4022–4032 UDP
Command port: 4021 TCP
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Mobile Client |
VoIP ports: 20000–20404 UDP
Command port: 5070 TCP & UDP
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Watch Console |
Port range: 4020–4040 UDP
Command port: 4019 TCP
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Web Console |
Connection port: 80 TCP
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Services or devices - open ports for incoming Server connections
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TRBOnet Agent |
VoIP port: 4022 UDP
Command port: 4020 TCP
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Swift IP Gateway |
A200 Connection & Programming port: 8002 UDP
A002 Connection ; Programming port: 8002 ; 3836 UDP
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Map Server |
Connection port: 58775 TCP
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Use Case: Saving Multiple Audio Recordings
One of the most common issues in deployments with Remote Consoles and a TRBOnet Server is an insufficient number of allocated ports.
This issue often occurs when dispatchers save multiple voice recordings simultaneously from the Recent Calls window. For example, a dispatcher may select 20 to 30 recordings and save all files at the same time. Each file transfer requires a separate TCP or UDP port.
If only 10 ports are allocated for a Console and a dispatcher starts downloading 30 recordings simultaneously, the Console may consume ports outside its assigned range. The additional connections may overlap with ports allocated to other Consoles.
As a result, other Consoles may fail to connect or may be unable to download recordings.
To prevent this issue, use one of the following approaches:
The values provided by the calculator are average recommendations suitable for most TRBOnet deployments.