Technical Documentation
IN THIS ARTICLE

Upgrade and Migration

Incorrect email!

The article was successfully sent to the email

Required Procedure

  1. Verify license compatibility with the target TRBOnet version.
  2. Check access to the SQL database.
  3. Back up the database and configuration.
  4. Uninstall the old version and install the new one.
  5. Upgrade the database.
  6. Verify system operation.
Important: If upgrading across multiple major releases (e.g., from 3.x to 5.x), contact TRBOnet Support in advance to coordinate a database upgrade plan.

Detailed Description

1. Verify License

Before upgrading, make sure your active license supports the target version of TRBOnet. If the license version is incompatible or you are unsure, contact your sales representative or email info@trbonet.com.

2. Verify Access to the SQL Database

Before starting the upgrade, ensure you have valid SQL user credentials configured in the TRBOnet Server Configurator for database access. If the credentials are lost or invalid, restore them before starting the upgrade.

If migrating to another SQL Server or instance, make sure the account has db_owner and public roles, or use the sa account.

Check connectivity using the Test Connection button in the TRBOnet Server Configurator.

3. Perform Backup

3.1. SQL Database Backup

The SQL database stores all key system data (radio IDs, groups, rules, locations, etc.). Create a database backup according to Appendix D of the TRBOnet Enterprise User Manual.

3.2. System Configuration Backup

The main and recommended method is through the Dispatcher Console:

  1. Log in as an administrator.
  2. Open Help → Save System Logs.

This method saves all configuration files and logs, including the server, dispatcher console, and software agent — even if the console is remote.

Other backup methods (such as exporting configuration in TRBOnet Server or manually copying .config files) exist but should only be used if necessary.

4. Install the New Version

  1. Uninstall the current TRBOnet version.
    Before uninstalling, stop the TRBOnet Service manually via Service → Stop service in the Server Configurator.
  2. Install the new version of TRBOnet (see Installing TRBOnet Enterprise/Plus in the User Manual).

5. Upgrade the Database

In the TRBOnet Server Configurator, select Database → Upgrade Database.
Ensure that the SQL account being used has the db_owner and public roles assigned.

After a successful upgrade, install the Radio Server Service (see the installation section in the manual).

6. Verify System Operation

Connect the local Dispatcher Console to the TRBOnet Server. Navigate to Administration → Server and verify that all systems are available. Check the accuracy of displayed data and radio server connections.

After upgrading the server, remote consoles will automatically update upon connection (up to 4 at a time). To speed up or optimize the process, you can:
  • Pre-distribute installation packages to dispatcher PCs;
  • Or use the Silent mode deployment article to perform remote installation via the MSI package.

Support

If you have any questions or need assistance with the upgrade or migration process, please contact us at support@trbonet.com.


Upgrade and Migration

Required Procedure

  1. Verify license compatibility with the target TRBOnet version.
  2. Check access to the SQL database.
  3. Back up the database and configuration.
  4. Uninstall the old version and install the new one.
  5. Upgrade the database.
  6. Verify system operation.
Important: If upgrading across multiple major releases (e.g., from 3.x to 5.x), contact TRBOnet Support in advance to coordinate a database upgrade plan.

Detailed Description

1. Verify License

Before upgrading, make sure your active license supports the target version of TRBOnet. If the license version is incompatible or you are unsure, contact your sales representative or email info@trbonet.com.

2. Verify Access to the SQL Database

Before starting the upgrade, ensure you have valid SQL user credentials configured in the TRBOnet Server Configurator for database access. If the credentials are lost or invalid, restore them before starting the upgrade.

If migrating to another SQL Server or instance, make sure the account has db_owner and public roles, or use the sa account.

Check connectivity using the Test Connection button in the TRBOnet Server Configurator.

3. Perform Backup

3.1. SQL Database Backup

The SQL database stores all key system data (radio IDs, groups, rules, locations, etc.). Create a database backup according to Appendix D of the TRBOnet Enterprise User Manual.

3.2. System Configuration Backup

The main and recommended method is through the Dispatcher Console:

  1. Log in as an administrator.
  2. Open Help → Save System Logs.

This method saves all configuration files and logs, including the server, dispatcher console, and software agent — even if the console is remote.

Other backup methods (such as exporting configuration in TRBOnet Server or manually copying .config files) exist but should only be used if necessary.

4. Install the New Version

  1. Uninstall the current TRBOnet version.
    Before uninstalling, stop the TRBOnet Service manually via Service → Stop service in the Server Configurator.
  2. Install the new version of TRBOnet (see Installing TRBOnet Enterprise/Plus in the User Manual).

5. Upgrade the Database

In the TRBOnet Server Configurator, select Database → Upgrade Database.
Ensure that the SQL account being used has the db_owner and public roles assigned.

After a successful upgrade, install the Radio Server Service (see the installation section in the manual).

6. Verify System Operation

Connect the local Dispatcher Console to the TRBOnet Server. Navigate to Administration → Server and verify that all systems are available. Check the accuracy of displayed data and radio server connections.

After upgrading the server, remote consoles will automatically update upon connection (up to 4 at a time). To speed up or optimize the process, you can:
  • Pre-distribute installation packages to dispatcher PCs;
  • Or use the Silent mode deployment article to perform remote installation via the MSI package.

Support

If you have any questions or need assistance with the upgrade or migration process, please contact us at support@trbonet.com.


Helpful?
We're glad this article helped.

Thanks for letting us know. What went wrong?